At BodyViva Functional Medicine we are committed to delivering high-quality digital content to our customers. Due to the nature of digital products, all sales are final. Please review our policy below:
1. No Refunds
If you receive digital content that is defective or not as described, please contact our support team within 5 days of purchase.
We will investigate the issue and, if verified, provide a replacement or alternative solution.
2. Defective or Incorrect Content
Our app offers various subscription plans. By subscribing, you agree to pay the subscription fees and any applicable taxes. Subscription fees are billed on a recurring basis, as specified at the time of purchase. You may upgrade or downgrade your subscription plan at any time through your account settings.
3. How to Contact Us
For any issues or concerns regarding your purchase, please reach out to our customer support team at
Include your order number and a detailed description of the issue.
4. Changes to the Refund Policy
We reserve the right to modify this refund policy at any time. Changes will be posted on our website, and it is your responsibility to review the policy periodically.
We appreciate your understanding and support. If you have any questions or need assistance, please do not hesitate to contact us at